Information We Collect
We may collect information that you voluntarily provide when you contact our office, begin a recovery inquiry, respond to correspondence, or submit documents through a secure document exchange.
This information may include your name, contact information, mailing address, information concerning an account or asset, identification documents, estate or family information, and other materials necessary to evaluate or process a matter.
How We Use Information
We use submitted information to respond to inquiries, confirm identity or ownership, research potential claims, prepare documentation, communicate regarding a matter, administer our agreements, and provide recovery-related services.
We may also use limited technical information to operate, maintain, secure, and improve this website.
Information Sharing
We do not sell personal information. We may share information with service providers, government agencies, financial institutions, courts, attorneys, record custodians, or other parties when reasonably necessary to research, document, or complete a recovery.
Information may also be disclosed when required by law, legal process, court order, or a valid governmental request, or when reasonably necessary to protect the rights, property, or security of our clients, our office, or others.
Secure Document Exchange
Documents submitted through our secure document exchange may be transmitted to and stored by a third-party document services provider. Those services may operate under their own privacy and security terms.
Please do not send sensitive documents through ordinary email unless specifically instructed by our office. Use the secure submission method provided on our website or by a member of our staff.
Data Security and Retention
We use reasonable administrative, technical, and physical measures intended to protect information in our possession. No electronic transmission or storage system, however, can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary to evaluate or complete a matter, comply with legal and recordkeeping obligations, resolve disputes, and enforce our agreements.
Cookies and Technical Information
This website may collect basic technical information such as browser type, device type, referring pages, approximate location derived from an internet address, and pages visited. This information may be used for website operation, security, and performance analysis.
Third-Party Websites
This website may contain links to services or websites operated by third parties. Fletcher Recovery Group is not responsible for the privacy practices, security, or content of independently operated websites.
Children’s Information
This website is not directed to children under 13, and we do not knowingly collect personal information from children through this website without appropriate authorization.
Your Privacy Requests
Depending on where you reside and applicable law, you may have rights concerning access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact our office. We may need to verify your identity before acting on a request.
Changes to This Policy
We may update this Privacy Policy as our practices, services, or legal obligations change. The effective date shown above identifies the current version.
Contact
Questions about this Privacy Policy may be directed to Fletcher Recovery Group through our contact page or by calling 800-801-7880.